About this project
A real-time operations dashboard for a B2B SaaS company, surfacing customer health scores, subscription metrics, support ticket volume, and infrastructure status. Used daily by the CEO, CTO, and all department heads.
Key outcomes
- Reduced time-to-insight from weekly reports to real-time visibility
- Identified 3 at-risk enterprise accounts in first week of use
- Integrated with Stripe, Zendesk, GitHub, and AWS CloudWatch
Category
Dashboards & PortalsTechnologies used
ReactTypeScriptRechartsNode.jsStripe APIZendesk API
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